House of Talents, LLC, is respectful of your privacy. For your own information and protection, please read the following policy carefully and periodically review the policy for any changes that may occur.
It is our goal to make your visit to our web site as enjoyable as possible. We also respect your privacy and will protect that privacy for all our visitors. To that end, we have established rules to make you feel secure and comfortable when visiting our site.
We may gather information on the length of your stay, the pages you view, and your movement patterns through the site. We collect this information solely for our internal use. The ultimate goal for collecting this information is to make the site better and, in turn, make it a more enjoyable experience for you and all our visitors.
There are areas of our site in which we will ask for personal information from you. Personal information is required for online shopping, but is voluntary when submitting questions and contact information via our contact us form. We use the information you provide to send you brochures, allow you access to certain areas of the site, establish e-mail contact with you, and process your requests. We may use this information within House of Talents, LLC, but we will not sell or give this information to others.
House of Talents, LLC (also known as “HouseofTalents.com”), is protected by copyright under U.S. and International copyright laws and conventions. Without the express written permission of House of Talents, LLC, or the other copyright holders, the User may not use, distribute, store, modify, publish, transmit or participate in the transfer, sale or reproduction nor create derivative works from, distribute, perform, display or store any part of its Material for purposes other than the User’s personal, noncommercial use. User may copy the Material or otherwise download items for personal, noncommercial use, provided the User maintains all copyright information on such Materials and has obtained express written permission from House of Talents, LLC.
The House of Talents logo is a trademark of House of Talents, LLC. Other company and product names are the trademarks of their respective companies.
Personal information requested of you on House of Talents, LLC, including that given in connection with any registration process, may be used by House of Talents, LLC for its own internal business purposes. House of Talents, LLC, reserves the right to send electronic mail to you for the purpose of informing you of changes in or additions to the website or any House of Talents product or service.
Personal information provided to House of Talents, LLC, is not sold, traded or otherwise delivered to a third party without the permission of the person providing that information. Individual information will only be given to third parties if you have permitted us to do so.
We provide you with opportunities to subscribe to e-mail lists. This is purely voluntary on your part and, we will only use your registration information to provide you with related information that may interest you. We will not give or sell this e-mail list to anyone outside of House of Talents or our business partners.
Please understand that personal information made available for public viewing in public message boards, forums, chat areas or email may be captured and viewed by the public. House of Talents, LLC, cannot be held responsible for information that you reveal to others publicly.
We reserve the right to change any of our policies when our business policy requires that we do so. Thank you and enjoy your visit to our site.
ONLINE SHOPPING — TERMS & CONDITIONS
These online shopping terms and conditions apply to all orders which you, the customer place using our website www.houseoftalents.com, which is operated by House of Talents, LLC. Please read them carefully before placing your order and print a copy for future reference.
By using this website you accept and agree to be bound by these online Shopping Terms and Conditions, the Privacy Statement and such other policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Online Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.
You may register with us when purchasing items using this Website. You are responsible for maintaining the confidentiality of your account username and password and for preventing unauthorized access to your account. You agree to accept responsibility for all activities that occur under your account or password. Please take all necessary steps to ensure that the username and password is kept confidential and secure. Please inform us immediately if you have any reason to believe that your username and/or password has become known to anyone else, or are being, or are likely to be, used in an unauthorized manner.
Please ensure the details you provide us with on registration are correct and complete and inform us immediately of any changes to those details (e.g. change of email or postal address). You can access and update your details using the “Your Account” area of the Website.
We reserve the right to refuse access to the Website, terminate accounts, remove or edit content, or cancel orders at our discretion. If we cancel an order, it will be without charge to you.
PRIVACY & COMMUNICATIONS
When you place your order, we collect certain personal and transactional information (e.g. name, address, email address, credit/debit card details). For details on how we use this information, please read our Privacy Statement.
To fulfill our obligations to you under these On-line Shopping Terms and Conditions we communicate with you by e-mail and by posting notices on the Website. You agree to receive communications from us electronically and that electronic communications will satisfy any legal requirement for communications be in writing.
THE CONTRACT BETWEEN US
When you place an order to purchase items using our Website this is an offer by you to us to purchase those items. We will confirm receipt of your order by sending you an email summarizing the details of your order (“Order Confirmation E-mail”). We accept your order only when we send an e-mail confirming that we have dispatched the items in your order (“Confirmation E-mail”). The contract between us is formed at the point we send the Confirmation E-mail in respect of those items mentioned in the Confirmation E-mail. If your order contained a number of items and the Confirmation E-mail mentions only some of them, those items which have yet to be dispatched to you do not form part of that contract.
We only sell items to adults (i.e. those aged 18 or over). If you are under 18, you may use this Website only with the involvement of a parent or guardian.
COLORS, SPECIFICATIONS AND DIMENSIONS OF PRODUCTS
We have made every effort to display the colors, specifications and dimensions of items on the Website as accurately as possible. The colors you see will depend on the resolution of your monitor; we cannot guarantee that your monitor’s display of any color will reflect accurately the color of the item delivered. We may from time to time vary the dimensions, specifications and quantities of items displayed on our Website without prior notice.
Products are invoiced in U.S. Dollars at the price prevailing at the time you place your order. Delivery charge is an additional cost which will be levied on each individual order.
Although we try to ensure that all prices on the Website are accurate, errors may occur. If we discover an error in the price of items you have ordered, we will contact you as soon as possible. You will have the option of either reconfirming your order at the correct price or cancelling it. If we are unable to contact you, we will treat your order in respect of the incorrectly priced item as cancelled.
Prices displayed on the Website apply to online purchases only. They are not indicative of the price of identical items purchased in our store or by any other means. We reserve the right to update prices displayed on the Website at any point.
You may pay for the items which you order online by supplying your credit/debit card details on the secure online order form. Your information is transferred via industry standard encryption from your computer to ours. The highest care is taken to ensure a secure and trusting relationship between you, our valued customer, and House of Talents. We regret that we cannot accept any other forms of payment at this time.
When you place your order, our system automatically asks your card issuer for authorization for this amount. If we get a valid authorization, your card issuer will hold this value expecting a charge from us. Receipt of your credit card details and debit of payments does not constitute our acceptance of your order.
Please note that we cannot guarantee the security of data when communicated with House of Talents, LLC, via email. Accordingly please do not send us payment information using email. For details of the security measures we employ please read our Privacy Statement. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorized access to the personal and transactional information you provide us when placing an order.
If you wish to cancel your order, please contact our Customer Relations Department. As we try to process orders immediately, it may not always be possible to prevent an order from being shipped. If your order has already been shipped you may return the items to us in accordance with our Returns Policy (below).
As soon as we receive notice of your cancellation of an item we will refund the relevant part of the purchase price for that item together with the item’s normal postage charge. We cannot refund any priority, express or courier component of the postage charge. This only applies if the order is cancelled prior to shipment.
Standard deliveries to addresses within the United States usually occur within 10 working days. If there is a delay in which we are unable to ship an item to arrive within this 10 day window we will notify you when we become aware of the delay.
Please note that if you order a number of items for delivery to the same address, they may be shipped separately and we cannot guarantee delivery on the same day unless specific day delivery is selected. However we are unable to guarantee delivery will be made by the one courier visit.
We make every effort to ship items on time. If we are unable to deliver the items within your chosen arrival period, we will aim to contact you to discuss your options and ship as soon as possible.
If the items are not delivered within the time period we specify in the Confirmation Email, please contact our Customer Relations Department quoting the order reference contained in your Order Confirmation Email.
Delivery occurs when the items are delivered to the delivery address you specified when placing your order. At this point, responsibility for loss, breakage and damage passes to you. Should you specify at point of order that goods are left with a neighbor, this is done so at your own risk.
RETURNS AND EXCHANGES
We guarantee our merchandise to be free of production defects and will accept any defective item for refund or exchange.
If we have sent you an incorrect item, please notify our Customer Relations Department as soon as possible or within 14 days at firstname.lastname@example.org or call us at 651 962 4556 and we will work with you to replace the incorrect item with the item you ordered. We will send you the correct item or alternatively we will refund the item once it has been returned to us.
Please send returned items to:
House of Talents
1000 LaSalle Ave, Suite 329
Minneapolis, MN 55403
Please allow 7-10 business days for the return transit time, plus an additional 4 business days upon receipt for the return to be completed and the refund to be issued to your account.
Items damaged in transit
If you take delivery of a package from us and the contents have been damaged in transit, we will exchange the damaged items without charge to you. Please return the damaged item(s) to us within 10 days of taking delivery.
Returns and Exchanges
If you change your mind and wish to return new unopened products to House of Talents, please return the package to us within 10 days of taking delivery. We will need a copy of the original invoice, you must pay the return shipping and you may be subject to a 25% restocking fee. We will refund the full transaction amount, including applicable taxes to the credit card used for the initial transaction when we receive your item. Shipping fees are non-refundable.
Exchanges are handled as a return and reorder. Please send the products to us at:
House of Talents
1000 LaSalle Ave, Suite 329
Minneapolis, MN 55403
Please return any incorrect item to our corporate address, we will replace or refund you for the incorrect item upon receiving the returned goods.
Until you return items to us you are responsible for their safe keeping and taking reasonable care of them. We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage.
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We will be responsible for any losses you suffer as a direct result of us breaching these On-line Shopping Terms and Conditions if those losses were reasonably foreseeable to both you and us at the time the contract for the sale of items by us to you was formed (i.e. at the point we send the Confirmation E-mail to you). We will not be responsible to you or any third party for any business loss (including loss of revenue, profits, contracts, anticipated savings, wasted expenditure, data or goodwill) or any other loss or damage which does not result directly from our actions or the actions of our sub-contractors or agents, is consequential or was not reasonably foreseeable to both you and us when the contract between us was formed.
Our liability to you under these On-Line Shopping Terms and Conditions will not exceed the total price charged for the items purchased.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be responsible to you for any delay or failure to comply with our obligations under these On-line Shopping Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
CHANGES TO THIS WEBSITE AND TERMS AND CONDITIONS
We reserve the right at any time to make changes to this Website, these On-line Shopping Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website. Changes which we are required to make by law could apply to orders which you have already made. If any of the terms and conditions forming the contract between us are deemed invalid, void or unenforceable for any reason, it will be deemed severable and not affect the validity and enforceability of the remaining terms and conditions.
If you breach these On-line Shopping Terms and Conditions and we take no action we will still be entitled to use our rights and remedies in other situations where you are in breach.
GOVERNING LAW AND JURISDICTION
These On-line Shopping Terms and Conditions are governed by and construed in accordance with the laws of the state of Minnesota.